Your right to privacy regarding the personally identifiable information (“Information”) that you, our customers and users, provide to us to enable us to serve you is very important to HotSpot Express. We believe this information should only be used to help us provide you with better service. We have established this Privacy Policy to describe our practices regarding the collection, use and disclosure of your Information. This policy may change from time to time so please check back periodically.

Collection and Use of Information

In order to provide HotSpot Express services to our customers, we require Information regarding our customers’ users. This includes name, address, email address, telephone number, credit card information, and, depending on the HotSpot Express services ordered, other information that can be used to identify and contact you. We use this Information in the following ways:

Additional Uses

Disclosure of Information

HotSpot Express provides some of its services through contractual arrangements with affiliates, service providers, partners and other third parties (collectively, “Services Partners”). For example, HotSpot Express's Email service is made available through a contract email services provider. If you've subscribed to any of our contracted content or services, you should be aware that we share Information with these third party Services Partners in order to ensure your access to the HotSpot Express services that you have ordered. Many Services Partners have adopted their own privacy policies, which are not subject to control by HotSpot Express. However, to protect HotSpot Express customers, HotSpot Express contractually prohibits its Services Partners from using the Information that we collect except as necessary to provide HotSpot Express services to you.

We may use other companies, agents or contractors to perform services on our behalf as well, such as processing credit card transactions. We also provide postal addresses to the Indian Post Office for delivery purposes. In the course of providing such services, these other companies may have access to your Information. These companies are not permitted to use your Information except for the purpose of providing the services we request of them.

Legal Disclosures

HotSpot Express may disclose your Information if required to do so by law or in the good-faith belief that such action is necessary to prevent injury or property damage, if we reasonably believe disclosure is necessary to establish or exercise legal rights, or in situations involving potential threats to physical safety. We may attempt to notify you when we are making such a disclosure, but we may not do so in an emergency or when we are prohibited by law or court order from giving such notice. If HotSpot Express is acquired by or merged with a third party, we reserve the right, to sell or otherwise transfer the personal Information we have collected as part of that transaction provided that such third party continues to honor our privacy policy.


HotSpot Express takes information security very seriously and uses reasonable measures to protect your Information from unauthorized access, including storing all the Information we gather from you in secure databases. However, no security system can be guaranteed to be 100% secure, and therefore we cannot guarantee the security of your Information or assume liability for improper access to it. By using the HotSpot Express web site, or providing Information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our web site.

Your Passwords

You should never disclose your password to any third parties. If you lose control of your password, you may lose substantial control over your Information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

Changes to This Policy

As we update and expand our services, we may make changes to this policy. You should check back for updates to this policy from time to time. If the changes result in materially less protection for your Information than that provided in this policy, we will make reasonable efforts to contact you and obtain your consent to the changes. Like our Terms of Use, of which this policy is a part, your use of the HotSpot Express site or continued use of our service after our efforts to contact you means that you agree to be bound by such changes

Problems? If for some reason you believe that HotSpot Express has not adhered to this Privacy Policy, please notify us by email at admin@hotspotexpress.in